Skip to content

Terms of Use

Using this site and your portal.

These terms cover the public website, studio accounts and the Your Reason client portal. They are not the agreement for paid work. Where an engagement is under a signed client agreement, that agreement governs the work.

Last updated 27 August 2026

01

Agreement to these terms

By using this website or signing in to the Your Reason portal, you agree to these terms. If you do not agree, please do not use them. A Good Reason (“AGR”) is a creative direction and experience studio based in Maryland, United States.

02

These terms and your client agreement

These terms govern access to and use of the website and the platform. The scope, fees, payment schedule, cancellation and rescheduling terms, deliverables and publication rights of a paid engagement are set out in the Creative Direction and Experience Agreement signed for that engagement. If anything here conflicts with that signed agreement in relation to the engagement, the signed agreement controls.

03

Permitted use

You may use the site to learn about the studio, to make an enquiry, and, if you have been invited, to take part in your own Reason. You may not use it for any other purpose, and you may not copy, scrape or republish its contents without our written permission.

04

Accounts

Portal accounts are created by invitation; there is no public sign-up. Keep your sign-in details to yourself, use an address you control, and tell us promptly if you think someone else has access. You are responsible for what is done through your account. Anyone you ask us to add to your Reason will be able to see what has been published to it, so tell us if that should change. We may suspend or withdraw access where an account is misused, where a person is no longer part of an engagement, or where a member of studio staff leaves.

05

What you share with us

You keep ownership of the material you send us or upload: briefs, lists, documents, photographs and references. You give AGR permission to use that material for the purpose of doing the work: planning, designing, producing and delivering your occasion, including sharing it with the vendors and collaborators the engagement requires. You confirm that you have the right to share what you send, including anything created by someone else.

06

Our work and this site

The site, its writing, design, brand marks and the studio’s creative work remain AGR’s property or that of its licensors, except where the signed agreement transfers or licenses something to you. Nothing here grants you a right to reuse the studio’s designs or materials outside your own engagement.

07

Portfolio and publicity

AGR publishes work publicly only where publication is permitted by the client agreement for that engagement or by a separate written release. These terms do not grant AGR any right to publish photographs, film, names, likenesses, images of guests or children, private documents or event media. Where a release has been given, it sets what may be shown, and it may exclude particular images, people or details. A client may ask us to withdraw published material about their occasion by writing to hello@agoodreason.co, and we will remove it from surfaces we control.

08

Things not to do

Do not attempt to reach accounts, Reasons, files or data that are not yours; probe or interfere with the platform’s security; upload malicious code or unlawful material; misrepresent who you are; use the site to harass anyone; or use automated tools to extract its contents.

09

Payments and signatures through the platform

Payments are processed by Stripe and agreements are signed through Dropbox Sign. Using those screens means also accepting the provider’s own terms for that step. What you owe, and when, is set by your proposal and signed agreement rather than by the portal display; if the two disagree, tell us and we will correct the record. See Cancellations & refunds.

10

Availability

We intend the portal to be available and accurate, but it is provided as it is. Work may be interrupted for maintenance, provider outages or events outside our control, and we do not promise uninterrupted access. The portal is a working record, not a substitute for your own copies of documents that matter to you.

11

Links and third parties

The site and portal may link to venues, vendors, collaborators or provider services we do not control. We are not responsible for their content, conduct or terms.

12

Disclaimers and limits

To the fullest extent the law allows, the website and portal are provided without warranties of any kind, and AGR is not liable for indirect or consequential loss arising from your use of them, or for loss caused by a third-party provider’s failure. Nothing in this section limits liability that cannot lawfully be limited, and nothing here changes the liability terms of a signed client agreement, which govern the engagement itself.

13

Changes and contact

We may update these terms; the date at the top of this page shows when they last changed, and continued use after a change means you accept it. Questions go to hello@agoodreason.co. How we handle information is described in our Privacy Policy.